Refunds & Cancellations

Current status

Live payments are not enabled. This policy describes future live purchases of prepaid software access from Palm Circuit Ventures LLC. Test payments and test credit have no monetary value and are not refundable as real money.

Unused purchased credit

You may request a refund of unused purchased prepaid credit at any time. After we verify the original payment and remaining unused amount, we refund the eligible amount to the original payment method and deduct the refunded credit from your service balance. Refunds cannot exceed the original payment less any previous refunds and consumed usage.

Used access and billing errors

Usage already consumed by accepted private sends is not normally refundable. Contact us about a duplicate charge, billing error or service problem so we can review it. This policy does not limit any refund or other rights required by applicable law. Credit provided without payment is not refundable as money.

How to request a refund

Email support@agentsmayenter.com or use the support form. Include the purchase reference and the amount requested. Do not send full card numbers, passwords or API keys. We will verify the request and confirm the outcome. The time for an issued refund to appear depends on Stripe and your payment provider.

Cancellation

There is no subscription to cancel, automatic renewal or automatic top-up. You can stop using the software at any time and request a refund of eligible unused purchased credit. Closing Checkout before completing payment does not make a purchase; closing it after a completed payment does not automatically issue a refund.